Assistance

For over twenty years, the Menexa team has been involved in graphic design and website development, all carried out entirely with in-house resources. Every project is built from scratch, without using pre-made templates, in order to provide clients with tailor-made, intuitive solutions that are easy to update independently. Our experience has led us to work with the Public Administration, international government bodies, and private companies, establishing our presence on MEPA (Electronic Marketplace for Public Administration), which allows us to participate in public tenders and high-profile projects.

Tailored Support Services

Every company has different needs, which is why we offer two types of support: contract-based ongoing assistance and on-demand services. For those seeking constant support, we offer monthly or annual subscriptions divided into five tiers, from the Basic package designed for small businesses, to the Enterprise solution, ideal for companies requiring frequent updates and implementations.

For those who only need targeted actions, we provide one-shot services, such as updating the WordPress system and plugins, hourly assistance for specific changes or implementations, and the Menexa Assistance Plugin, a proprietary software that constantly monitors the website’s status and alerts you of issues or maintenance needs.

Why is maintenance essential?

A website is not a static element, but a dynamic digital ecosystem in continuous evolution. Without proper maintenance, the risks can be severe and costly.

Protection from cyber attacks

Thousands of hacking attempts are made daily on websites, and threats are becoming increasingly sophisticated. A compromised site can become a “zombie site” used for DDoS attacks or phishing campaigns, putting user data at risk. Often, site owners are unaware of the breach, but security agencies detect it and delist the site from search engines. Ending up on a blacklist can mean losing years of SEO work and visibility, with often irreversible damage.

Data security and integrity

Even the simplest websites are in fact complex dynamic systems that store data in databases. Therefore, it’s not enough to just back up media files — you need to optimize and protect database tables to prevent data loss in case of malfunctions or external attacks.

Speed and technological adaptability

Technology is constantly evolving. Just as we regularly update the software on our smartphones and computers, websites also require frequent updates to ensure compatibility with new devices and compliance with the standards required by search engines and social networks. An outdated website risks being slower, less secure, and less visible — negatively impacting overall business performance.

Choosing Menexa means having a reliable partner capable of ensuring security, efficiency, and innovation. A well-maintained website is one that works for you — safely and without interruption.

WordPress is updated up to six times a year to keep up with the times!

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